QUALITY CONTROL
Quality checks before your products ship.
A wrong size, missing part or visibly damaged item is easier to address before it reaches your customer. We build receiving and preparation checks around the product reference and inspection scope agreed for your goods.
AT A GLANCE
01
Define the product and variant
02
Agree the checks and sampling scope
03
Review discrepancies before proceeding
PRODUCT & RECEIVING CHECKS
Check the things that change the customer experience.
The reference tells us what the product should be; the incoming goods show what was actually supplied. Compare the agreed variant, visible condition and packaging requirements before those goods are used for fulfillment.
Identity and quantity
Model, color, size, purchased quantity and agreed included components.
Appearance and packaging
Visible damage, finish and packaging condition within the agreed inspection scope.
WHEN GOODS DO NOT MATCH
Resolve the issue before it becomes a customer parcel.
A shortage or incorrect item needs more than a general message that something is wrong. The affected SKU, quantity and supporting evidence help the sourcing team discuss the issue with the supplier and agree what happens next.
A specific receiving issue
Identify the product and affected quantity rather than marking the whole purchase as complete.
A practical next step
Review replacement, correction or another available remedy under the supplier and service terms.
HOW IT WORKS
From product reference to inspection result
01
Define the product
Use the agreed variant, specification, photos or sample as the reference.
02
Perform the agreed checks
Inspect the specified characteristics using the agreed method and sampling scope.
03
Address discrepancies
Record the affected goods and discuss the remedy before moving them into fulfillment.
THE DETAILS
Build a product-specific check list
BASIC REFERENCE
Prepare the exact specification
Variant, dimensions, material, visual examples and packaging.
Define acceptable variation and the issues that must be escalated.
SPECIAL REQUIREMENTS
Raise testing needs early
Electrical, safety, regulatory or specialist performance checks need a separate scope.
Testing and certification must be confirmed with an appropriate qualified provider where required.
Is every item fully tested?
Do not assume 100% functional testing. Agree the inspection and sampling scope for each product.
Can a product photo replace a sample?
A photo helps, but it cannot establish material, dimensions or performance by itself. Discuss whether a physical sample is needed.
Does inspection guarantee regulatory compliance?
No. Product compliance and specialist testing require separate review and appropriate evidence.
YOUR NEXT STEP
Let’s talk about your next step.
Share what you sell, where you ship and the question you want to solve.
