YOUR CUSTOMER PLATFORM

Less chasing. More clarity on your orders.

Find the quote for a product, the progress of an order and the stock available for your next sale. PickFulfill brings these everyday tasks into a customer workspace connected to the team doing the fulfillment.

Illustration of a customer support specialist working at a laptop.
AI-generated service illustration

THE WORKSPACE HELPS YOU REVIEW

01

Products and confirmed quotations

02

Orders, parcels and delivery updates

03

Inventory requests, payments and invoices

Illustration of a sourcing specialist comparing a product sample and material swatches.
AI-generated service illustration

PRODUCTS & QUOTES

Keep the product you requested beside the price you received.

Send a product link, a custom brief or a supported spreadsheet of products. Review the resulting quotations by item and variant instead of trying to match separate messages to your SKU list.

Request one or several products

Include reference images and the markets where you plan to sell.

Review the quote details

Check the product, quantity, currency and included charges before proceeding.

Illustration of a fulfillment specialist preparing a parcel.
AI-generated service illustration

ORDERS & PARCELS

Answer “where is this order?” with the order in front of you.

Open the order details, see the products and follow each parcel using its carrier and tracking number. Delivery issues stay connected to the order so your team has the context for customer support.

Separate parcels, separate progress

See the relevant tracking number when an order ships in more than one parcel.

A focused support request

Use the order reference and latest event to explain what needs attention.

Illustration of a warehouse specialist reviewing stock on a tablet.
AI-generated service illustration

INVENTORY & PAYMENTS

Connect what you buy with what is ready to use.

Review available stock separately from incoming purchases, and follow a stock request through procurement and receiving. Payment history and invoices give you the financial record alongside the physical progress.

Plan replenishment by SKU

Use the stock request for selected products and follow received quantities.

Know what is settled

Distinguish confirmed prepaid funds from transfer requests still awaiting verification.

A DAY IN YOUR WORKSPACE

From the next order to the next stock purchase

Look up a product, check what an order needs or review a replenishment request without rebuilding its history from messages.

01

Review what needs action

Find product quotes to review and orders with missing details or charges to settle.

02

Follow today’s parcels

Open the order, see its parcels and tracking, and identify delivery issues that need attention.

03

Prepare for tomorrow

Review available inventory and the progress of stock purchases for repeat-selling SKUs.

YOUR ACCOUNT

One workspace for products, orders and funds

PRODUCTS & ORDERS

Keep the details together

Product references, variant quotations and the orders that use them.

Parcel tracking and support requests linked to the order in question.

STOCK & PAYMENTS

See what you have paid for

Prepaid funds, outstanding order charges and downloadable invoices for eligible billed orders.

Customer-funded stock requests with purchasing and receiving progress.

These illustrations explain the service, not the live interface. Ask for a demonstration using sample data. Store connections depend on the options enabled for your account.

A FEW THINGS TO KNOW

Good questions. Clear next steps.

Are these images screenshots of the live platform?

No. The images here illustrate the workflow. A customer-safe platform demonstration can be discussed during setup.

Does submitting payment proof add to my balance?

A bank-transfer request is not confirmed funds. The payment must be checked and posted before it affects the available prepaid balance.

Are all store platforms supported?

Only connections enabled and verified for your account should be relied on. Ask about your specific platform before planning an automated workflow.

YOUR NEXT STEP

Want to see a relevant workflow?

Tell us how orders reach you today and which steps you need visibility into.